Agreements - Vita Art Store


Distance Selling Contract

All users are deemed to have accepted that they have read and approved the sales contract as soon as they complete their membership process.


Sales Agreement


Vita Art Store Inc. Sales Agreement between the Customer and the Customer in Virtual Environment.


Article – 1

The subject of this contract is the Law No. 4077 on the Protection of Consumers in relation to the sale and delivery of the product that the seller sells to the buyer, the qualities and sales price of which are specified below; It covers the rights and obligations of the parties in accordance with the provisions of the Regulation on the Principles and Procedures for the Application of Distance Contracts.


Article – 2


Vita Art Store Inc.

Address: XXXXXXXXXXXXXX Şişli / İstanbul

Tax Office: Şişli / XXXXXXXXXXX

Trade Registry Number: XXXXXXX

E-mail: [email protected]


Article – 3


All members: Vita Art Store A.Ş. All buyers who are members of the company’s e-commerce store and shop. (Hereinafter referred to as buyer or customer).


Article – 4


Goods / Product or Service; Type, Quantity, Brand / Model, Color, Quantity, Sale Price and Payment Method are as stated on the site, and these promises may change without notifying the buyer.


Article – 5


5.1 – The BUYER declares that he / she has read all the preliminary information about the basic characteristics, sales price and payment method of the contractual product specified in Article 4 and all the preliminary information and gives the necessary confirmation electronically.

5.2 – The contractual product is delivered to the recipient or the person or organization at the address indicated in the preliminary information, depending on the distance of the buyer’s place of residence for each product, provided that the legal 30-day period does not exceed.

5.3 – If the product subject to the contract is to be delivered to another person or organization from the buyer, the SELLER cannot be held responsible because the person or organization to be delivered does not accept the delivery.

5.4 “The SELLER is responsible for delivering the contracted product in a sound, complete, in accordance with the qualifications specified in the order, and with warranty documents and user manuals, if any.

5.5 – For the delivery of the contract product, this contract must be approved electronically and the sales price must be paid in the form of payment preferred by the buyer. If, for any reason, the product price is not paid or the bank records are canceled, the SELLER is deemed to be free from the obligation to deliver the product.

5.6 – If the bank or financial institution does not pay the price of the product to the SELLER due to the fact that the credit card belonging to the buyer is used unfairly or unlawfully by unauthorized persons after the delivery of the product, the BUYER himself or the product delivered to the person or institution specified in the sales contract 3 It has to be sent to the SELLER within working days. In such a case, the shipping costs are the responsibility of the buyer.

5.7 – If the SELLER is unable to deliver the contractual product within due time due to force majeure or extraordinary circumstances such as adverse weather conditions that prevent transportation, it is obliged to inform the buyer. In this case, the buyer can use one of the rights to cancel the order, to replace the contractual product with its precedent, and / or to postpone the delivery period until the obstacle is eliminated. In the event that the buyer cancels the order, the SELLER makes an attempt to cancel the credit card receipt belonging to the buyer and return the relevant amount to the buyer’s account within 7 days, and the transaction is notified to the BUYER via e-mail. In such a case, the SELLER cannot be held responsible for delays caused by the relevant bank.

5.8 – In the event that the BUYER and / or the products delivered to the person and / or institutions that the BUYER wants to deliver are defective or damaged, the relevant product or products will be sent to the SELLER within 7 days, starting from the date of receipt by the BUYER, in order to carry out the necessary repair or replacement within the terms of the warranty. sent and shipping costs are covered by the SELLER. In such a case, if the 7-day period is over, the BUYER is obliged to take the received product to the relevant service.

5.9- After this contract is electronically approved by the buyer (after the membership is completed) Terazidere Mah. Cumhuriyet Cad. No: 55 Sisli / Istanbul

It becomes valid after reaching the address.


Article – 6



The goods that are prepared in line with the BUYER’s request or explicitly personal needs and that are not suitable for return, underwear bottom pieces, swimwear and bikini bottoms, make-up materials, disposable products, goods that are in danger of deterioration or that are likely to expire, will be delivered to the BUYER. Products that are not suitable for health and hygiene to be returned if the package is opened by the PURCHASER after the receipt, products that are mixed with other products after delivery and cannot be separated by nature,

User Aggreement

Accessing this website or using any information on this website means you accept the following conditions.


Entering this website, the site or the information and other data on the site, programs, etc. “Vita Art Store” is not responsible for any direct or indirect damages that may arise due to the use of the contract, breach of contract, tort, or other reasons. Vita Art Store, as a result of breach of contract, tort, negligence or other reasons; It does not accept any responsibility for interruption of the transaction, error, negligence or interruption.


Vita Art Store reserves the right to change, reorganize the site, stop broadcasting, without prior notice, any services, products, conditions of use of the site and the information provided on this site and the site extension. The changes take effect at the time of publication on the site. These changes are deemed to have been accepted with the use of the site or access to the site. These conditions are also valid for other linked web pages.


Vita Art Store, as a result of breach of contract, tort, negligence or other reasons; It does not accept any responsibility for interruption of the transaction, error, negligence, interruption, deletion, loss, delay of the transaction or communication, computer virus, communication error, theft, destruction or unauthorized entry, change or use of the records.


This website may contain links or references to other websites that are not under the control of Vita Art Store. Vita Art Store is not responsible for the content of these sites or any other links they contain.


Vita Art Store, the general appearance and design of this website and all information, pictures, brands on the BRANDS TAB and other brands, domain name, logo, icon, demonstrative, written, electronic, graphic or machine-readable form. The owner or licensee of all materials (“2; Materials” 2;), including technical data, computer software, applied sales system, business method and business model, and the intellectual and industrial property rights thereto and are under legal protection.


No material on the website; It may not be modified, copied, reproduced, translated into another language, republished, installed on another computer, posted, transmitted, presented or distributed, including code and software, without prior permission and reference. The whole or part of the website cannot be used on another website without permission. On the contrary, actions require legal and criminal liability. All other rights of Vita Art Store not expressly stated here are reserved.


The use of the Vita Art Store account by the user in a way that harms both the Vita Art Store and third parties, except for the purposes specified in this user membership agreement and unilaterally determined by the Vita Art Store, and / or the commercial reputation of the Vita Art Store due to the user’s actions. Vita Art Store has the right to immediately cancel the membership of the user and apply to any legal or administrative authority against the user. For this reason, in the event of actions by the user contrary to this provision, the user’s account, including coupons, will be terminated indefinitely and unilaterally without the need for any other reason. Vita Art Store reserves all kinds of lawsuits and claims for damages to be incurred for this reason.


Vita Art Store reserves the right to update the content of this disclaimer page at any time and recommends its users to visit the disclaimer page every time they enter the site.

Shipping & Return

Return and Warranty

You can return the product you purchased on our website within 15 working days from the date of delivery with your invoice. There is no right of withdrawal from our dealers.

The warranty period of the purchased product starts from the date of product delivery and is 2 years. If a manufacturing error occurs within the warranty period of the product, you can follow the return process step with your invoice.


To initiate returns, please contact our customer service on 0534 240 7692 or send an e-mail to [email protected].

The e-mail must contain the invoiced name, invoice number, invoice date, reason for return and the product or products to be returned.

Subsequently, your request will be evaluated and if you have made an application within the legal period, the address information to which the return will be received will be shared.

For the returns made under the guarantee and right of withdrawal, the return shipping fee belongs to Vita Art Store. In order to benefit from free shipping, the delivery must be made to the courier company to be notified by the Vita Art Store. Vita Art Store is not responsible for the shipping fee for shipments made outside the notified courier company.

Make the delivery of the products to be returned in a way that prevents damage in the cargo. Products or products damaged in cargo due to insufficient packaging will not be accepted.

When it reaches our shipping address, the product is examined by the Vita Art Store, and if it meets the conditions, the return process is initiated.

When your return request is approved, the fee you paid within the legal period of 10 days will be refunded.

Cancellation Process

You can cancel your orders without shipping. For this, it is sufficient to contact our customer service on 0534 240 7692 or send an e-mail to [email protected].

Privacy Policy

VitaArtStore requests some of your personal information (name, age, interests, e-mail, etc.) from you in order to provide better service to its customers. This information collected on VitaArtStore computers is used only within VitaArtStore for periodic campaigns, organizing special promotional activities for customer profiles and customer “classification” studies to prevent the transmission of unsolicited e-mails.


VitaArtStore does not share the information collected from the membership forms with third parties, does not use it for commercial purposes or sell it for any reason other than activity, without the knowledge of the member in question or otherwise. analyzes and interprets visitor movements and preferences that it monitors during the use of the site, in addition to the personal information requested in e-mail addresses and membership forms. These statistical data, which do not contain personal information, can be shared with VitaArtStore business partners in order to provide a more special and effective shopping experience to customers.


Customer information can only be disclosed to official authorities if such information is requested by the official authorities and in cases where it is obliged to make a statement to the official authorities in accordance with the provisions of the mandatory legislation in force.


All information entered by the customer into the system can only be accessed by the customer and this information can only be changed by the customer. It is not possible for anyone else to access and change this information.


The credit card information requested on the payment page is never kept on the servers of or the companies that serve it, in order to keep the security of our valued customers at the highest level. In this way, it is ensured that all transactions for payment are realized between the bank and your computer via the interface.


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